Privacy Policy

Last Updated: [Wed Aug 20, 2025]

At Samantha Ajain, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.samanthaajain.com (“Website”) or place an order with us.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details provided during order placement.

  • Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our Website (collected through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide updates regarding your order, shipping, and delivery.

  • Respond to customer service requests and inquiries.

  • Improve our Website, products, and services.

  • Send promotional communications (only if you have opted in).

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information with:

  • Logistics & courier partners for shipping and delivery.

  • Payment gateway partners (Razorpay) for secure transactions.

  • Third-party service providers who assist in operating our Website (under confidentiality obligations).

  • Government authorities or law enforcement, if required by law.

4. Security of Information

We implement appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our Website may use cookies and similar technologies to enhance your browsing experience and understand user behavior. You may disable cookies through your browser settings, but some features of the Website may not function properly.

6. Your Rights

You have the right to:

  • Access and update your personal information.

  • Opt out of promotional emails by clicking the “unsubscribe” link in our emails.

  • Request deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. International Customers

For international orders, your data may be transferred outside of India for order processing, shipping, and customs clearance. By placing an international order, you consent to such data transfers.

9. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📩 info@samanthaajain.com